Our Services | Community Access, Individual Support & Respite

Not sure where to start?

Which support do I need?

Still not sure? Book a call back or fill in our short form and we will help you figure it out.

Whichever service you choose

What every service includes

Personal care, wherever you are

Dignified, respectful personal care at home, out in the community, or during respite.

Skilled with complex needs

Experienced supporting people with behaviours of concern, and following each person's Behaviour Support Plan calmly, safely and respectfully.

Guided by a Registered Nurse

Our Registered Nurse helps guide how we support people's health needs.

What is available depends on each person's needs and plan. We are working toward registration for high intensity supports, and we will always be upfront about what we can and cannot support right now.

Our services

The three services at a glance

Community Access

Out and about

Out and about, on your terms.

Shopping, errands and budgeting
Public transport skills
Appointments, social groups and local events
Friendships and confidence

NDIS funding: Core: Assistance with Social, Economic and Community Participation

Learn more about Community Access →

Individual Support

Daily life at home

Help with the everyday, done your way.

Personal care and hygiene
Meals and mealtime support
Help around the home and daily routines
Medication prompts and support

NDIS funding: Core: Assistance with Daily Life

Learn more about Individual Support →

Respite Care

Breaks and overnights

Time to recharge, for you and your family.

In-home respite, with or without family at home
Out-and-about respite
Overnight care (sleepover or active night)
Short-term accommodation (STA) stays
Personal care and behaviour support during respite

NDIS funding: Core: Assistance with Daily Life (short term accommodation and assistance, including respite)

Learn more about Respite Care →

Side by side

Compare our services

How our three services compare
What to compare	Community Access	Individual Support	Respite Care
Main focus	Goals and skills out in the community	Daily routines at home	Rest and relief for you and your carers
Where it happens	Out in the community	In your home	At home, in the community, or overnight
Overnight and short stays	Not this service	Not usually. See Respite Care	Yes: overnight care and short-term accommodation (STA) stays
Familiar workers	Yes, we aim to keep them the same	Yes, we aim to keep them the same	Yes, especially for overnights
Personal care	Yes	Yes	Yes
Behaviour support	Yes	Yes	Yes
Guided by our Registered Nurse	Yes	Yes	Yes
NDIS funding	Core: Assistance with Social, Economic and Community Participation	Core: Assistance with Daily Life	Core: Assistance with Daily Life (short term accommodation and respite)

Your plan is unique. Ask us and we will help you decide which budget to use. We support self-managed, plan-managed and privately funded people.

Services

Three ways we support you